Welcome to our FAQ page! We’ve gathered the most common questions our customers ask to help make your shopping experience smoother. If you don’t find your answer here, feel free to reach out to us at sales@happyhumpty.network — we’re always happy to help!
1. How long does it take to process my order?
All orders are processed within 1–3 business days after payment is confirmed. You’ll receive a confirmation email once your order has been shipped along with tracking details.
2. How long will delivery take?
Delivery usually takes 5–10 business days within the United States.
International shipping (if available) can take 10–20 business days, depending on customs and location.
3. How can I track my order?
Once your order ships, we’ll send a tracking number to your email. You can use it to follow your package’s progress on the courier’s website.
4. What if my package hasn’t arrived yet?
If your package hasn’t arrived within the expected time frame, please first check your tracking details.
If it still seems delayed, contact us at sales@happyhumpty.network with your order number, and we’ll investigate it for you.
5. What payment methods do you accept?
We accept all major credit and debit cards, as well as PayPal and other secure online payment options listed at checkout. All payments are processed safely through encrypted gateways.
6. Can I change or cancel my order after placing it?
We start processing orders quickly, but if you need to make changes, contact us as soon as possible at sales@happyhumpty.network.
If your order hasn’t shipped yet, we’ll do our best to adjust or cancel it.
7. What is your return policy?
We accept returns within 30 days of delivery for unused, unopened items in their original packaging.
Please visit our Return & Refund Policy page for full details or contact us for help initiating a return.
8. What if I receive a damaged or wrong item?
If your order arrives damaged or incorrect, please email sales@happyhumpty.network within 48 hours of delivery with your order number and clear photos. We’ll resolve it as quickly as possible.
9. Do you ship internationally?
Yes, we offer international shipping to select countries. Shipping costs and delivery times vary based on destination. You’ll see options at checkout if your location is eligible.
10. How can I contact customer support?
You can contact us anytime by email at sales@happyhumpty.network or by phone at +1 (516) 584-7401 during business hours.
Our support team is available Monday to Friday, 9 AM – 6 PM EST.
Business Name: HAPPY DUMTY LLC
Email: sales@happyhumpty.network
Phone: +1 (516) 584-7401
Address: 461 Stratford Rd, Brooklyn, NY 11218-6005, USA