At Happy Dumty LLC, your satisfaction is our priority. If you’re not fully happy with your purchase, we’re here to make things right. Please review our return and refund policy below for details on how to return an item or request a refund.
Returns
We accept returns within 30 days of delivery. To be eligible for a return, items must be unused, in their original packaging, and in the same condition as received.
To start a return, please contact us at sales@happyhumpty.network with your order number and reason for return. Our team will guide you through the next steps.
Non-Returnable Items
For hygiene and safety reasons, certain products such as personal care items, accessories, or sale items may not be eligible for return. Please check product descriptions for details before purchasing.
Return Shipping
Customers are responsible for return shipping costs unless the item arrived damaged, defective, or incorrect. In such cases, we’ll cover the return shipping and provide a prepaid return label.
Refunds
Once your returned item is received and inspected, we’ll notify you by email. If approved, your refund will be issued to your original payment method within 5–10 business days.
Please note that processing times may vary depending on your bank or card provider.
Damaged or Wrong Items
If you received a damaged or incorrect item, please email sales@happyhumpty.network within 48 hours of delivery with photos of the item and packaging. We’ll arrange a replacement or full refund as quickly as possible.
Exchanges
If you wish to exchange an item for a different size, color, or product, please contact us at sales@happyhumpty.network. We’ll be happy to assist you with the exchange process.
Business Information
Business Name: HAPPY DUMTY LLC
Email: sales@happyhumpty.network
Phone: +1 (516) 584-7401
Address: 461 Stratford Rd, Brooklyn, NY 11218-6005, USA
Hours: 9 AM – 6 PM EST (Monday – Friday)